Terms & Conditions
By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site. COMPLETEBATHROOMSNE LTD reserves the right, at any time, to modify, alter, or update these terms of use, and you agree to be bound by such modifications, alterations, or updates on subsequent visits.
Order Acceptance and Processing
After placing an order, we will process your credit or debit card, or obtain funds from your PayPal Account, for payment. As soon as we have received authorisation for the payment from your card provider or PayPal we will begin to process your order through our system and we will send you an email acknowledging receipt of your order. This email constitutes acceptance by us and at this point a contract is formed between us. It is our policy to charge card for payment upon taking an order even if the goods are not immediately available for shipment.
Cancellation of Orders
Orders cannot be cancelled once the order has been given to the delivery company. If you no longer require goods that have entered our warehouse system you will have to return them under the Returns Policy .
Delivery of Goods
The delivery of goods to you is deemed to be a separate contract for services, distinct from your contract to purchase the goods. Delivery may be effected in one or more installments.
If an item on a delivery is damaged, make a note of the damaged item on the delivery paperwork and email info@completebathrooms.uk with the details. Do not refuse the delivery unless every item is damaged. If you refuse a delivery with any undamaged items on it, you will be charged for the return and the redelivery of those items. For large pallet deliveries please be aware that the costs will be considerably higher than the fee you are charged for delivery.
The delivery drivers are not insured to take their vehicles on roads other than public highways. If you live in a remote location and your home is not on a public road, e.g. If you live at the end of a farm track, then the driver will deliver the goods to the end of the public road only. You accept this when placing your order and if you refuse the delivery because of the driver cannot drop at your door then you will be charged the actual delivery costs and collection fees. (This will apply to large or very large item orders arriving on pallets like bathroom suites or shower enclosures. Smaller parcels can be usually delivered on foot by the driver.)
Delivery dates are approximate and no liability whatsoever is accepted in respect of late deliveries. Do not arrange for a plumber to install the items until after they have been delivered and checked for discrepancies and to make sure they are undamaged.
If for any reason expected delivery will exceed 14 days from the date of receipt of the order the customer will be informed and given the opportunity to cancel the order.
In certain circumstances where large bulky items are being ordered for delivery to very remote locations (such as Scottish Islands), there may be an additional carriage charge. If your order falls into this category then you will be notified of the extra cost and given the option of accepting the extra charge or cancelling your order.
Without prejudice to the statutory rights afforded to consumers under English law, www.completebathrooms.uk accepts no liability for any failure to ship products where this results from its inability to do so resulting from acts of god, civil commotion, riots, flood, drought, fire, legislation or other factors outside it's control, or its decision on reasonable grounds not to do so for reasons of suspicion of credit card fraud or similar, provided that it takes all reasonable steps to notify you within fourteen (14) days of order placement that products will not be shipped as ordered.
In such cases, COMPLETEBATHROOMSNE LTD will not process any payment or will immediately refund any payment made, in full. It is your responsibility to ensure that you order from COMPLETEBATHROOMSNE LTD with sufficient lead-time to prevent any loss or disappointment resulting from such non-shipment.
Pricing Errors
In the event that there is a pricing error on the website then COMPLETEBATHROOMSNE LTD will not be bound to honour any orders made at that price.
Disclaimers and Limitations on COMPLETEBATHROOMSNE LTD Liability
WITHOUT PREJUDICE TO STATUTORY RIGHTS AFFORDED TO PURCHASERS OF PRODUCTS, THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY, AND IN PARTICULAR, COMPLETEBATHROOMSNE LTD DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT, OR THAT USE OF THE SITE IS FREE OF RISK OF VIRUSES OR OTHER DAMAGE. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE. PRODUCTS PURCHASED COMPLETEBATHROOMSNE LTD AND RELATED SERVICES, WHICH ARE PROVIDED BY COMPLETEBATHROOMSNE LTD, ARE WARRANTED IN ACCORDANCE WITH LAW, AND NOTHING HEREIN IS TO BE TAKEN TO EXCLUDE OR RESTRICT ANY RIGHTS, WHICH APPLICABLE LAW GRANTS TO CONSUMERS IN RESPECT OF SUCH PRODUCTS OR SERVICES. INDIVIDUAL PRODUCTS MAY BE THE SUBJECT OF ADDITIONAL WARRANTIES OR GUARANTEES GIVEN BY THEIR MANUFACTURERS DIRECTLY. SUCH WARRANTIES ETC. ARE NOT ENFORCEABLE AGAINST COMPLETEBATHROOMSNE LTD, BUT ONLY AGAINST THE PERSON GIVING THEM.
COMPLETEBATHROOMSNE LTD, ARE RETAILERS AND NOT TECHNICAL EXPERTS IN THE FIELD OF HEATING, PLUMBING OR BATHROOM INSTALLATION. ALL COMPLETEBATHROOMSNE LTD STAFF, ARE INSTRUCTED NOT TO GIVE ANY FORM OF TECHNICAL ADVICE. IF YOU HAVE A TECHNICAL QUERY IT SHOULD BE DIRECTED TO A SUITABLY QUALIFIED PROFESSIONAL, I.E. A GAS SAFE REGISTERED GAS INSTALLER OR A MEMBER OF THE INSTITUTE OF PLUMBING. YOU AGREE THAT ANY ADVICE GIVEN BY A MEMBER OF COMPLETEBATHROOMSNE LTD, WILL NOT BE RELIED UPON WITHOUT VERIFICATION WITH A SUITABLY QUALIFIED PROFESSIONAL. COMPLETEBATHROOMSNE LTD, ACCEPTS NO RESPONSIBILITY FOR ANY DAMAGE CAUSED BY YOUR RELIANCE ON ANY SUCH ADVICE.
EXCEPT AS PROVIDED ABOVE THERE ARE NO OTHER WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AND ALL SUCH TERMS ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT PERMITTED BY LAW. COMPLETEBATHROOMSNE LTD,
Publication of Comments Online
You agree that we can publish any comments that you send to us concerning the quality of our service or products on our website. We may use your name and town of residence, but we will not publish your email address, telephone number, website address or street address.
We aim to exceed our customer expectations as often as possible, however, there may be rare occasions when a customer feels that they have not been treated fairly. If this is the case you agree that before posting any negative comments on any website, newsgroup, blog or other online resources you agree to write to the customer services manager explaining the problem and allow her 14 days to investigate and resolve the problem and/or respond in writing. If you are still unsatisfied then you agree to include the customer services reply in any online publication you make, to provide any readers with a balanced view.
Needless to say, publication of negative material that is untrue will result in an action for libel against the publisher.
Copyright
All rights in the site design, text, graphics and other content, interfaces, and the selection and arrangements there of belong to COMPLETEBATHROOMSNE LTD or its licensors. All rights are reserved save as set out below. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with COMPLETEBATHROOMSNE LTD. Or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication is strictly prohibited.
By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site. COMPLETEBATHROOMSNE LTD reserves the right, at any time, to modify, alter, or update these terms of use, and you agree to be bound by such modifications, alterations, or updates on subsequent visits.
Order Acceptance and Processing
After placing an order, we will process your credit or debit card, or obtain funds from your PayPal Account, for payment. As soon as we have received authorisation for the payment from your card provider or PayPal we will begin to process your order through our system and we will send you an email acknowledging receipt of your order. This email constitutes acceptance by us and at this point a contract is formed between us. It is our policy to charge card for payment upon taking an order even if the goods are not immediately available for shipment.
Cancellation of Orders
Orders cannot be cancelled once the order has been given to the delivery company. If you no longer require goods that have entered our warehouse system you will have to return them under the Returns Policy .
Delivery of Goods
The delivery of goods to you is deemed to be a separate contract for services, distinct from your contract to purchase the goods. Delivery may be effected in one or more installments.
If an item on a delivery is damaged, make a note of the damaged item on the delivery paperwork and email info@completebathrooms.uk with the details. Do not refuse the delivery unless every item is damaged. If you refuse a delivery with any undamaged items on it, you will be charged for the return and the redelivery of those items. For large pallet deliveries please be aware that the costs will be considerably higher than the fee you are charged for delivery.
The delivery drivers are not insured to take their vehicles on roads other than public highways. If you live in a remote location and your home is not on a public road, e.g. If you live at the end of a farm track, then the driver will deliver the goods to the end of the public road only. You accept this when placing your order and if you refuse the delivery because of the driver cannot drop at your door then you will be charged the actual delivery costs and collection fees. (This will apply to large or very large item orders arriving on pallets like bathroom suites or shower enclosures. Smaller parcels can be usually delivered on foot by the driver.)
Delivery dates are approximate and no liability whatsoever is accepted in respect of late deliveries. Do not arrange for a plumber to install the items until after they have been delivered and checked for discrepancies and to make sure they are undamaged.
If for any reason expected delivery will exceed 14 days from the date of receipt of the order the customer will be informed and given the opportunity to cancel the order.
In certain circumstances where large bulky items are being ordered for delivery to very remote locations (such as Scottish Islands), there may be an additional carriage charge. If your order falls into this category then you will be notified of the extra cost and given the option of accepting the extra charge or cancelling your order.
Without prejudice to the statutory rights afforded to consumers under English law, www.completebathrooms.uk accepts no liability for any failure to ship products where this results from its inability to do so resulting from acts of god, civil commotion, riots, flood, drought, fire, legislation or other factors outside it's control, or its decision on reasonable grounds not to do so for reasons of suspicion of credit card fraud or similar, provided that it takes all reasonable steps to notify you within fourteen (14) days of order placement that products will not be shipped as ordered.
In such cases, COMPLETEBATHROOMSNE LTD will not process any payment or will immediately refund any payment made, in full. It is your responsibility to ensure that you order from COMPLETEBATHROOMSNE LTD with sufficient lead-time to prevent any loss or disappointment resulting from such non-shipment.
Pricing Errors
In the event that there is a pricing error on the website then COMPLETEBATHROOMSNE LTD will not be bound to honour any orders made at that price.
Disclaimers and Limitations on COMPLETEBATHROOMSNE LTD Liability
WITHOUT PREJUDICE TO STATUTORY RIGHTS AFFORDED TO PURCHASERS OF PRODUCTS, THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY, AND IN PARTICULAR, COMPLETEBATHROOMSNE LTD DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT, OR THAT USE OF THE SITE IS FREE OF RISK OF VIRUSES OR OTHER DAMAGE. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE. PRODUCTS PURCHASED COMPLETEBATHROOMSNE LTD AND RELATED SERVICES, WHICH ARE PROVIDED BY COMPLETEBATHROOMSNE LTD, ARE WARRANTED IN ACCORDANCE WITH LAW, AND NOTHING HEREIN IS TO BE TAKEN TO EXCLUDE OR RESTRICT ANY RIGHTS, WHICH APPLICABLE LAW GRANTS TO CONSUMERS IN RESPECT OF SUCH PRODUCTS OR SERVICES. INDIVIDUAL PRODUCTS MAY BE THE SUBJECT OF ADDITIONAL WARRANTIES OR GUARANTEES GIVEN BY THEIR MANUFACTURERS DIRECTLY. SUCH WARRANTIES ETC. ARE NOT ENFORCEABLE AGAINST COMPLETEBATHROOMSNE LTD, BUT ONLY AGAINST THE PERSON GIVING THEM.
COMPLETEBATHROOMSNE LTD, ARE RETAILERS AND NOT TECHNICAL EXPERTS IN THE FIELD OF HEATING, PLUMBING OR BATHROOM INSTALLATION. ALL COMPLETEBATHROOMSNE LTD STAFF, ARE INSTRUCTED NOT TO GIVE ANY FORM OF TECHNICAL ADVICE. IF YOU HAVE A TECHNICAL QUERY IT SHOULD BE DIRECTED TO A SUITABLY QUALIFIED PROFESSIONAL, I.E. A GAS SAFE REGISTERED GAS INSTALLER OR A MEMBER OF THE INSTITUTE OF PLUMBING. YOU AGREE THAT ANY ADVICE GIVEN BY A MEMBER OF COMPLETEBATHROOMSNE LTD, WILL NOT BE RELIED UPON WITHOUT VERIFICATION WITH A SUITABLY QUALIFIED PROFESSIONAL. COMPLETEBATHROOMSNE LTD, ACCEPTS NO RESPONSIBILITY FOR ANY DAMAGE CAUSED BY YOUR RELIANCE ON ANY SUCH ADVICE.
EXCEPT AS PROVIDED ABOVE THERE ARE NO OTHER WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AND ALL SUCH TERMS ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT PERMITTED BY LAW. COMPLETEBATHROOMSNE LTD,
Publication of Comments Online
You agree that we can publish any comments that you send to us concerning the quality of our service or products on our website. We may use your name and town of residence, but we will not publish your email address, telephone number, website address or street address.
We aim to exceed our customer expectations as often as possible, however, there may be rare occasions when a customer feels that they have not been treated fairly. If this is the case you agree that before posting any negative comments on any website, newsgroup, blog or other online resources you agree to write to the customer services manager explaining the problem and allow her 14 days to investigate and resolve the problem and/or respond in writing. If you are still unsatisfied then you agree to include the customer services reply in any online publication you make, to provide any readers with a balanced view.
Needless to say, publication of negative material that is untrue will result in an action for libel against the publisher.
Copyright
All rights in the site design, text, graphics and other content, interfaces, and the selection and arrangements there of belong to COMPLETEBATHROOMSNE LTD or its licensors. All rights are reserved save as set out below. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with COMPLETEBATHROOMSNE LTD. Or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication is strictly prohibited.
